Introduction
This Privacy Policy ("Policy") is issued by jillbet and governs the collection, use, disclosure, storage, and protection of personal information relating to users of the jillbet platform available at jillbet.vip (the "Platform"). This Policy applies to all visitors, registered account holders, and former account holders whose data is retained by jillbet in accordance with applicable law.
jillbet is committed to protecting the privacy and personal data of every player on the Platform. We operate in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173, hereinafter "DPA") and its Implementing Rules and Regulations ("IRR"), as administered and enforced by the National Privacy Commission of the Philippines ("NPC"). By accessing jillbet.vip or registering an account, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
Plain-language summary: This policy tells you what personal data jillbet collects about you, why it collects it, who it may share it with, how it is protected, how long it is kept, and what rights you have over it. We encourage you to read the full document, but the summary cards above give you a quick overview.
Who We Are — Data Controller
For the purposes of the DPA and this Policy, jillbet is the Personal Information Controller ("PIC") in respect of the personal data collected through jillbet.vip. As PIC, jillbet determines the purposes for which personal data is collected and the means by which it is processed.
jillbet has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with the DPA, this Policy, and jillbet's internal data governance procedures. Inquiries regarding data privacy may be directed to the DPO through jillbet's support channel. Contact details are set out in Section 16 of this Policy.
Personal Data We Collect
jillbet collects the following categories of personal data, depending on the nature of your interaction with the Platform:
| Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID type and number, selfie/photo for KYC | Registration & KYC verification |
| Contact Data | Email address, Philippine mobile number, residential address | Registration |
| Financial Data | GCash number, Maya account number, bank account details (BDO, BPI, Metrobank), transaction history, deposit and withdrawal records | Payment processing |
| Gaming Data | Bet history, game session records, win/loss records, bonus usage, game preferences | Active play |
| Technical Data | IP address, device type, browser type, operating system, session duration, referring URL | Platform access |
| Communication Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Compliance Data | AML screening results, fraud investigation records, self-exclusion status | Regulatory obligations |
jillbet does not collect sensitive personal information as defined under the DPA (such as health data, political opinions, or religious beliefs) unless required by law or with your explicit written consent.
How We Collect Your Data
jillbet collects personal data through the following channels:
- Direct collection: Information you provide voluntarily when registering an account, completing KYC, making a deposit or withdrawal, contacting support, or participating in promotions;
- Automated collection: Technical data collected automatically when you access jillbet.vip, including cookies, server logs, and session analytics (see Section 10 on Cookies);
- Third-party sources: Identity and fraud data received from KYC verification providers, payment processors (such as GCash and Maya), and AML screening databases, to the extent permitted by law;
- Publicly available sources: In limited circumstances, jillbet may verify information against publicly available government records or databases for compliance purposes.
Purposes of Processing
jillbet processes personal data for the following specific purposes:
- Account registration and management: To create, verify, maintain, and administer your jillbet account, including identity verification under KYC requirements;
- Service delivery: To provide access to games, process deposits and withdrawals, manage your wallet, and deliver all features of the jillbet Platform;
- Payment processing: To facilitate deposits and withdrawals through GCash, Maya, BDO, BPI, Metrobank, InstaPay, and PESONet, and to verify that transactions originate from accounts registered in your name;
- Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, identity theft, unauthorised account access, and money laundering;
- Regulatory compliance: To meet obligations under Philippine law, including the DPA, the Anti-Money Laundering Act (RA 9160 as amended), and any applicable gaming regulations. This includes reporting to the Anti-Money Laundering Council (AMLC) where legally required;
- Responsible gaming: To monitor gaming activity for indicators of problem gambling, enforce deposit limits and self-exclusion orders, and comply with responsible gaming obligations;
- Customer support: To respond to inquiries, resolve disputes, and provide assistance through jillbet's 24/7 English-language support channels;
- Marketing communications: Subject to your consent and the terms of Section 14, to send promotional materials, bonus offers, and platform updates via email or SMS;
- Platform improvement: To analyse aggregated usage data (in anonymised form where possible) to improve the functionality, design, and performance of jillbet.vip.
Legal Basis for Processing
Under the DPA, jillbet processes personal data on the following legal bases:
- Contractual necessity: Processing required to fulfil jillbet's contractual obligations to you under the Terms & Conditions — including account management, game access, and payment services;
- Legal obligation: Processing required to comply with applicable Philippine law — including AML reporting, KYC verification, and regulatory record-keeping obligations;
- Legitimate interest: Processing carried out in jillbet's legitimate interests — including fraud detection, platform security, and service improvement — where those interests are not overridden by your privacy rights;
- Consent: Processing based on your freely given, specific, informed, and unambiguous consent — including marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Disclosure and Sharing of Personal Data
jillbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Personal data may be disclosed to the following categories of recipients, and only to the extent necessary for the stated purpose:
- Payment processors and e-wallet providers: GCash (Globe Telecom), Maya (PayMaya Philippines Inc.), and Philippine banks (BDO, BPI, Metrobank) — for the purpose of processing your transactions;
- Identity verification providers: Third-party KYC and document verification services engaged by jillbet to verify your identity as required by law;
- Fraud prevention and AML services: Screening providers and the Anti-Money Laundering Council (AMLC) of the Philippines, as required by RA 9160 and its amendments;
- Game content providers: Software studios whose games are available on jillbet may receive anonymised session data for technical and game integrity purposes — no personally identifiable information is shared without necessity;
- Regulatory and law enforcement authorities: Philippine government agencies, courts, and law enforcement bodies when jillbet is required by law to disclose information, or where disclosure is necessary to protect jillbet's legal rights or the safety of its users;
- Group companies and service providers: Third-party vendors who provide services to jillbet (such as IT infrastructure, customer support tools, and analytics) under binding contractual data processing agreements that require compliance with the DPA.
No unauthorised disclosure: Any third party that receives personal data from jillbet is contractually prohibited from using that data for any purpose other than the specific function for which it was shared. jillbet requires all third-party processors to implement security measures consistent with jillbet's own data protection standards.
Data Security
jillbet implements technical, organisational, and administrative security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- Transport security: All data transmitted between your device and jillbet's servers is encrypted using 256-bit SSL/TLS protocols;
- Password security: User passwords are hashed using industry-standard cryptographic algorithms and are never stored in recoverable plain text;
- Access controls: Internal access to personal data is restricted to jillbet personnel with a documented need to access that data for legitimate operational purposes, governed by role-based access controls;
- Intrusion detection: jillbet's systems are monitored for unusual access patterns, suspicious login activity, and indicators of unauthorised access;
- Two-factor authentication: 2FA is available for all jillbet account holders and is strongly recommended, particularly for accounts with significant wallet balances;
- Data breach procedures: jillbet maintains an incident response procedure for personal data breaches. In the event of a breach that poses a real risk to affected individuals, jillbet will notify the National Privacy Commission and affected users in accordance with NPC Circular 16-03.
No security system is impenetrable. While jillbet takes every reasonable precaution to protect your personal data, we cannot guarantee absolute security against all possible threats. You play an important role in keeping your account secure by maintaining a strong password, enabling 2FA, and logging out after each session.
Data Retention
jillbet retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention principles apply:
- Account data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements under RA 9160;
- Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations;
- KYC and identity documents: Retained for the duration of the account relationship and for a minimum of five (5) years after account closure or the completion of any regulatory investigation;
- Technical and usage data: Typically retained for up to twelve (12) months from collection, unless a longer period is required for security investigations;
- Marketing consent records: Retained for as long as your consent remains valid or until you withdraw it, plus a reasonable period thereafter to evidence the consent record.
Upon the expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents re-identification.
Cookies & Tracking Technologies
jillbet.vip uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your login session, and collect analytics data that helps jillbet improve the Platform. Cookies are small text files stored on your device by your browser.
jillbet uses the following categories of cookies:
- Strictly necessary cookies: Essential for the Platform to function. These cookies maintain your login session, remember your preferences, and ensure security features operate correctly. These cannot be disabled without impairing Platform functionality;
- Analytics cookies: Used to collect aggregated, anonymised information about how users interact with jillbet.vip — including pages visited, session duration, and navigation paths — to help improve the Platform;
- Functional cookies: Store your preferences (such as language and display settings) to personalise your experience on subsequent visits;
- Marketing cookies: Used, with your consent, to track the effectiveness of promotional campaigns and to serve relevant promotions based on your activity on the Platform.
You may manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality. Strictly necessary cookies cannot be disabled via browser settings as they are essential to the Platform's operation.
Your Data Subject Rights
Under the Data Privacy Act of 2012 and its IRR, you have the following rights in relation to your personal data held by jillbet. To exercise any of these rights, contact jillbet's support team or Data Protection Officer using the details in Section 16.
jillbet will respond to verified data subject requests within fifteen (15) business days of receipt, or within the timeframe prescribed by NPC regulations where those apply. jillbet may request additional information to verify your identity before processing a request.
Children and Minors
jillbet's Platform is strictly for adults aged 21 years and above, consistent with the minimum age requirement for online casino-style gambling in the Philippines. jillbet does not knowingly collect personal data from individuals under 21 years of age.
If jillbet becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be suspended immediately and all personal data associated with that account will be securely deleted or handled in accordance with applicable law. If you believe that a minor has registered on jillbet.vip, please contact our support team immediately.
Age enforcement: jillbet enforces the 21+ age requirement through identity verification (KYC). Any attempt to circumvent age verification controls is a serious breach of jillbet's Terms & Conditions and may be referred to relevant Philippine authorities.
Cross-Border Data Transfers
In the course of providing the Services, jillbet may transfer personal data to service providers or systems located outside the Philippines — for example, internationally-hosted cloud infrastructure or game content providers based in other jurisdictions.
Any transfer of personal data outside the Philippines is conducted in accordance with Section 21 of the DPA and the relevant provisions of the IRR. This means that jillbet will only transfer personal data to recipients in countries that provide an adequate level of data protection, or where appropriate safeguards (such as contractual data transfer clauses) are in place to protect your data to the standard required under Philippine law.
Marketing Communications
With your consent, jillbet may send you marketing communications — including bonus offers, promotional announcements, and platform updates — by email or SMS to the contact details registered on your account. You may opt into marketing communications at registration or at any later time through your account settings.
You have the right to withdraw your consent to marketing communications at any time. To opt out, you may: (a) click the "unsubscribe" link in any marketing email; (b) reply "STOP" to any promotional SMS; or (c) update your communication preferences in your jillbet account settings. Withdrawal of consent will not affect the lawfulness of any marketing communications sent prior to the withdrawal.
Note that even if you opt out of marketing communications, jillbet will continue to send you transactional and account-related communications (such as deposit confirmations, withdrawal notifications, and account security alerts) as these are necessary for the delivery of the Services.
Updates to This Privacy Policy
jillbet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, jillbet will post a notice on jillbet.vip and update the effective date at the top of this Policy.
We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of a revised Policy constitutes your acknowledgement of the changes. If you do not agree with the updated Policy, you should discontinue use of the Platform and may request account closure in accordance with jillbet's Terms & Conditions.
Contact, Complaints & Data Requests
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or have a complaint about how jillbet has handled your personal data, please contact us through the following channels:
If you are not satisfied with jillbet's response to a privacy complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph). The NPC is the independent regulatory authority responsible for enforcing the Data Privacy Act of 2012. jillbet will cooperate fully with any NPC investigation or inquiry.
This Privacy Policy was last reviewed and updated on January 1, 2026. Thank you for trusting jillbet with your personal information. We take that trust seriously.